Privacy Policy
Last updated: 8/30/2026
This policy covers Reelol at reelol.com. It is written to be read rather than skimmed, so it says plainly what we hold and why.
1. What we never ask for
We do not ask for, receive or store your Instagram password, and no part of our service logs into your account. We do not ask for your Aadhaar, PAN, card numbers or bank credentials. If anyone contacts you claiming to be us and asks for any of these, it is not us — stop and message us on the WhatsApp number shown on this site.
2. What we collect
Only what an order needs to be delivered and traced:
- The public Instagram username, or the post or reel URL, that the order is for. This is the delivery address — without it there is nothing to deliver to.
- Your email address, and a WhatsApp number if you give one, so we can send order updates and so you can sign in later to check status.
- The UPI transaction reference (UTR) you submit at checkout, which is how a payment is matched to an order if anything needs to be resolved.
- Ordinary technical data your browser sends to any website — IP address, browser type, pages visited — used for security, rate limiting and fixing faults.
3. How it is used
To deliver your order, to notify you about it, to support you if it goes wrong, and to keep the site working. We do not sell your data, we do not rent mailing lists, and we do not send marketing messages to people who only ever placed an order.
4. Who else sees it
The Instagram username or post link on your order is passed to the supplier who fulfils it, because delivery is impossible otherwise. Nothing else about you goes with it — not your email, not your number, not your payment details. We also use ordinary infrastructure providers for hosting, email delivery and the database; they process data on our instructions and hold no independent right to use it.
5. Analytics and cookies
We use a small number of essential cookies to keep you signed in and to remember your language and theme choice. If website analytics are enabled, they are configured for aggregate traffic measurement on this domain only and are never combined with your order history or shared with another site.
6. How long we keep it
Order records — including the username or link and the UTR — are kept while the order is active and for a period afterwards, so refill claims and payment queries can be checked. Technical logs are kept for a short period and then discarded.
7. Your choices
You can ask us what we hold about you, ask for a correction, or ask us to delete your account and its order history. Message us on WhatsApp or from the email address on the account and we will act on it. Deletion removes future access to your order history, so keep any records you may still need first.
8. Age
This service is intended for people aged 18 and over. We do not knowingly collect data from children.
9. Changes
If this policy changes, the updated version appears on this page with a new date at the top. Continuing to use the site after that means the new version applies.